As our costs increase, we have made a decision to partner with the one that help us stay financially viable. We will only be in network with VSP (Vision Service Plan) moving forward. If you want to sign up for VSP, please click on the logo on the home page at the bottom of the page.
We plan to terminate EyeMed/Humana at the end of 2022.
We are not in network with Davis Vision, Superior Vision, SightCare, Spectera /AARP Medicare Complete or any AHCCCS plans. Click on their name for out of network forms.
We appreciate your support. Historically, the bulk of our income is in sales of eyewear. When you buy from us, it keeps us in business. What if there is no need to buy from us? How about over the counter products for you or family? How about electing to do more than just a basic eye exam? Can't find what you like? Buy the frames elsewhere and let us make the lenses.
As the marketplace has changed, so we've had to pivot to our model into moving towards concierge. It's not financially viable when there is insurance involved. They tell us what to do, what frames/labs we can use (their own) and how much we will get reimbursed.
Because of this, we've had to try to speed up, sell more or get off the panel. If you've been with us for awhile, you've known our style to be like a beach cruiser and not a 10 speed bike. You also know that we've never been known to be aggressive in sales.
So how do we stay in business? From the love and support of our patients and staff. You have choices where you want to spend your health care dollars. We appreciate it when you choose us. We appreciate our staff for being flexible and sacrificing family time on the evenings and Saturdays to keep us viable. Without them, we can only do exams only because navigating through insurances with eyewear is a nightmare.
Chantelle Clarizio, OD
Loc Pham, O.D.
We are trying to free up our phones, so texting to (602) 492-7832 or emailing to firstname.lastname@example.org is encouraged if you have non urgent questions about insurance, scheduling, fees, refills, etc. In most cases, you will get a faster and more accurate response electronically. We are short staffed, so we may not get to the phone while we are with another patient. But an email or text will get you in the queue much faster.